Legal notice

Legal Notice

Overview

This website is operated by Delu Diva. Throughout the site, the terms “we”, “us” and “our” refer to Delu Diva. Delu Diva offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and conditions and policies referenced here or available by hyperlink.

These Terms apply to all users of the site, including browsers, customers, merchants and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all terms and conditions, then you may not access the website or use any Services.

Any new features or tools added to the store will also be subject to these Terms.

We reserve the right to update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically. Continued use of the site after changes are posted constitutes acceptance of those changes.

Our store is hosted by Shopify Inc, which provides the online e commerce platform that allows us to sell products and services to you.

Section 1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country or region of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, and you must not violate any laws in your jurisdiction.

You must not transmit any viruses, worms or destructive code.

Any breach of these Terms will result in immediate termination of your access to our Services.

Section 2. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content, excluding payment information, may be transferred unencrypted across networks and may be adapted to technical requirements. Payment information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service without written permission.

Headings are included for convenience only and do not affect interpretation.

Section 3. Accuracy of Information

We are not responsible if information on this site is not accurate, complete or current. Content is provided for general information only and should not be relied upon as the sole basis for decision making.

We may update content at any time but are not obligated to do so.

You agree it is your responsibility to monitor changes to our site.

Section 4. Changes to Service and Prices

Prices for products may change without notice.

We reserve the right to modify or discontinue the Service at any time.

We are not liable for any changes, price adjustments, suspension or discontinuation of the Service.

Discounts and promotions are applied at the time of purchase and cannot be applied retrospectively.

Section 5. Products and Services

Certain products may be available exclusively online and may have limited quantities.

We reserve the right to limit or refuse sales on a case by case basis.

We make every effort to display product colours accurately, but we cannot guarantee your screen will show them perfectly.

We may discontinue products at any time without notice.

Section 6. Orders and Account Information

We reserve the right to refuse or cancel any order at our discretion.

We may limit or cancel quantities per person, household or order.

You agree to provide accurate and complete account and purchase information and to update it when necessary.

Section 7. Third Party Tools

We may provide access to third party tools which we do not control.

These are provided “as is” and “as available” without warranties or endorsement. Use is at your own risk.

Section 8. Third Party Links

Our site may contain links to third party websites. We are not responsible for their content, accuracy or practices and are not liable for any third party transactions.

Section 9. User Comments and Submissions

If you send us comments, ideas or materials, you agree that we may use them without restriction in any medium.

We are under no obligation to keep comments confidential, compensate you, or respond.

You agree not to submit unlawful, abusive or infringing content, and you are solely responsible for anything you submit.

Section 10. Personal Information

Your personal information is governed by our Privacy Policy.

Section 11. Errors and Omissions

Occasionally there may be errors relating to product descriptions, pricing or availability.

We reserve the right to correct errors and update information at any time, including after an order has been placed.

Section 12. Prohibited Uses

You may not use this site for unlawful purposes, to violate laws, infringe rights, transmit malicious code, harass others, or interfere with site security.

We reserve the right to terminate access for violations.

Section 13. Disclaimer and Limitation of Liability

We do not guarantee uninterrupted or error free service.

All products and services are provided “as is” and “as available”.

We are not liable for any damages arising from use of the site or products, to the fullest extent permitted by law.

Section 14. Indemnification

You agree to indemnify and hold harmless Delu Diva and its affiliates from any claims arising from your breach of these Terms or violation of any law or third party rights.

Section 15. Severability

If any part of these Terms is found unenforceable, the remaining provisions will still apply.

Section 16. Termination

These Terms remain in effect unless terminated by either party.

We may terminate or suspend access if we believe you have violated these Terms.

Section 17. Entire Agreement

These Terms constitute the entire agreement between you and Delu Diva and replace any prior communications or agreements.

Section 18. Governing Law

These Terms are governed by the laws of the United Kingdom.

Section 19. Changes to Terms

We may update these Terms at any time. Continued use of the site means you accept the updated version.

Section 20. Contact

Questions about these Terms should be sent to:

hello@deludiva.com

Influencer Gifted Products and Content Use

From time to time, Delu Diva may gift products to creators, influencers or collaborators (“Creators”) in the hope that they may choose to feature the product.

There is no obligation for any Creator to post, share or create content in exchange for receiving a gifted product.

If a Creator does choose to share content featuring Delu Diva products (“Content”), they agree that:

The Content reflects their genuine opinion and honest experience.

They will clearly follow all applicable advertising disclosure requirements, including marking content as gifted, PR, or ad where required by law or platform rules.

Use of Content

By sharing Content featuring Delu Diva products, the Creator grants Delu Diva a non-exclusive, worldwide, royalty free licence to use, reproduce, edit, and share that Content across our website, social media, advertising and marketing channels.

This licence is only for content that has been voluntarily posted or shared by the Creator.

If a Creator wishes to withdraw permission for Delu Diva to use their Content, they may contact us at hello@deludiva.com. We will stop using the Content for future marketing within a reasonable timeframe, typically within 30 days.